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Can You Trust an AI Agent on a Live Deal?
Handing an AI agent a live deal is a higher bar than a good demo. Here is what makes an agent trustworthy on real opportunities: shown evidence, grounding, and inspection you can repeat.

Lolita Trachtengerts
Sep 164 min read


Connect Your Knowledge Graph to Any AI With an MCP Server
Your AI assistant is only as good as what it can see. Here is how an MCP server connects your Knowledge Graph to any AI, so it answers about your deals from evidence instead of guessing.

Lolita Trachtengerts
Sep 83 min read


Why AI-Generated CRM Automation Breaks on Day Two
AI writes a CRM automation in seconds and the demo dazzles. Then day two arrives and it breaks. Here is why generated automation fails on cross-object context, auditability, and maintenance, and what to use instead.

Lolita Trachtengerts
Sep 83 min read


Run Your Deals From Slack
Reps live in Slack and visit the CRM under duress, so the CRM does not get used. Here is how a Slack-native AI sales agent brings deal answers, risk, and next steps to where reps already work.

Lolita Trachtengerts
Sep 83 min read


Build vs. Buy Your GTM Brain: What to Own After the Platforms Move In
The largest platforms just settled the build-versus-buy question for the AI substrate by bundling generic sales skills into the CRM. Here is the layer that is still worth owning: the case, not the chronicle.

Lolita Trachtengerts
Sep 33 min read


Why 47% of GTM Teams Have Zero AI Agents in Production
Nearly half of GTM teams have zero AI agents live, not from lack of interest, but because scattered, rep-by-rep AI does not compound. Here is what the teams with agents in production do differently.

Lolita Trachtengerts
Sep 33 min read


How to Evaluate an AI Sales Agent Platform
Every vendor has an AI agent; telling a real platform from a good demo takes the right questions. Here is how to evaluate an AI sales agent platform on action, grounding, and proof.

Lolita Trachtengerts
Jul 243 min read


What AI Sales Agents Can and Can't Do (Yet)
The hype says AI sales agents replace the team; the reality is more useful. Here is an honest look at what agents do well, what they can't do yet, and the right division of labor.

Lolita Trachtengerts
Jul 243 min read


The AI Sales Agent Stack: What Each Agent Actually Does
A single AI agent does one job; a revenue operation has many. The AI sales agent stack is the set of specialized agents that cover the whole deal, and the handoffs make it work.

Lolita Trachtengerts
Jul 243 min read


Autonomous Sales Agents: What They Are and How They Work
Not every AI agent is autonomous. Autonomy is a spectrum from assisted to fully autonomous. Here is what autonomous sales agents are, how they work, and why grounding decides their limits.

Lolita Trachtengerts
Jul 243 min read


What Is Agentic AI in Sales?
Generative AI answers; agentic AI acts. In sales that is the difference between summarizing the deal and moving it. Here is what agentic AI is, and why grounding decides whether it works.

Lolita Trachtengerts
Jul 243 min read


What Are AI Sales Agents?
An assistant helps a rep do a task; an AI sales agent does the task. Here is what defines an AI sales agent, how it differs from copilots and assistants, and where agent squads fit.

Lolita Trachtengerts
Jul 243 min read


The Best AI Agents for Sales Teams: What to Look For
AI agents for sales are multiplying, and most do one job. Here are the categories, what to look for, and why a coordinated agent squad beats a pile of single-task tools.

Lolita Trachtengerts
Jul 243 min read


Stop Buying Insights. Start Buying Action.
An insight you still have to act on yourself isn't help — it's homework. On RevOps Unboxed, Spotlight.ai's Lolita Trachtengerts makes the case for AI that acts instead of just reporting — from copilot vs. autopilot to the three moves any RevOps leader can make right now.

Lolita Trachtengerts
Jun 108 min read


Knowledge Graph vs Data Warehouse for Revenue Intelligence
A data warehouse stores your revenue data; a knowledge graph understands it. Here is the difference, why revenue AI needs the graph, and why it is not either/or.

Lolita Trachtengerts
Jun 103 min read


Spotlight.ai and RevCentric Partners Announce Strategic Partnership
Most sales teams that invest in MEDDICC see the same result: strong kickoff, short adoption window, slow regression. Spotlight.ai and RevCentric Partners partnered to close that gap permanently — combining in-trench methodology training with an autonomous platform that operationalizes the playbook on every deal, every quarter.

Lolita Trachtengerts
Apr 165 min read


MCP in Sales Tech: How AI Agents Connect to Your CRM, Calls, and Emails in Real Time
MCP (Model Context Protocol) enables AI agents to connect to CRM, call recordings, and email in real time. Learn how MCP-powered AI moves from advisory to autonomous execution in your sales stack.

Lolita Trachtengerts
Apr 163 min read


MCP for Sales Teams: Connecting Your AI Agents to Battle-Tested Revenue Intelligence
Building AI sales agents without a domain-specific knowledge base means spending years recreating intelligence that already exists. MCP access to Spotlight.ai's Knowledge Graph gives your agents the foundation from day one.

Lolita Trachtengerts
Apr 64 min read


AI Hallucinations in Enterprise Sales: The Hidden Cost Your CFO Has Not Calculated
AI hallucinations in sales processes are invisible until they show up as forecast misses, lost deals, and damaged customer credibility. Here's how to calculate the cost and eliminate its source.

Lolita Trachtengerts
Apr 65 min read


Critical Infrastructure for Agentic AI: Why Sales Agents Need a Knowledge Graph Foundation
Agentic AI for enterprise sales requires a knowledge foundation that most organizations spend years building. Spotlight.ai's Knowledge Graph provides that foundation as infrastructure — available today, via MCP or full platform deployment.

Lolita Trachtengerts
Apr 66 min read
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