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In the Spotlight - Chapter 7 - Neal Wadhwani
16:06

In the Spotlight - Chapter 7 - Neal Wadhwani

Join us for another enlightening episode of our "In the Spotlight" series, where we engage in a thought-provoking conversation with Neil Wadhwani, a seasoned technology executive with over 25 years of experience in sales, pre-sales, IT ops, and digital marketing. In this insightful discussion, Neil shares his expertise on value selling, the role of sales engineers, and the impact of AI on sales processes, drawing from his extensive experience at companies like MongoDB, AppDynamics, Adobe, and Microsoft. Key highlights of this episode include: - Neil's perspective on value selling and its evolution in the era of consumption-based models - The critical role of sales engineers in the value selling process - MongoDB's vision for combining value consultants and sales engineers - The impact of AI on sales engineering and future predictions - Insights on selecting and implementing AI-powered tools like Spotlight AI - Valuable lessons learned in value selling and relationship-driven sales From redefining the role of sales engineers to leveraging AI for enhanced efficiency, this session is packed with valuable insights for anyone looking to enhance their sales strategy and drive business growth in the modern tech landscape. About Our Guest: Neil Wadhwani: A customer-focused technology leader with extensive experience in high-growth enterprises and various executive leadership roles. Neil currently leads value consulting and sales engineering for the Americas at MongoDB. Visit us @ www.spotlight.ai Email us @ info@spotlight.ai Follow us @ www.linkedin.com/company/spotlight-ai Tweet with us @ https://twitter.com/Spotlightai_X
In the Spotlight - Chapter 5 - Mike Eckhoff
21:32

In the Spotlight - Chapter 5 - Mike Eckhoff

Join us for another enlightening episode of our "In the Spotlight" series, where our CEO engages in a thought-provoking conversation with Mike Eckhoff, an experienced revenue leader with a rich background in emerging software technologies. In this insightful discussion, Mike shares his expertise on value selling, sales strategies, and leadership, drawing from his extensive experience as CRO at companies like MOSTLY AI, Armory, and Tricentis, as well as his senior leadership roles at Eggplant, HP Software, and Mercury Interactive. Key highlights of this episode include: - Mike's perspective on value selling and its importance beyond ROI calculations - Insights on effective deal inspection and sales methodology implementation - The success story of Tricentis' go-to-market transformation - Strategies for scaling rapid growth and building sustainable sales models - Lessons learned from challenges in sales leadership - The potential of AI-powered tools like Spotlight AI in transforming sales processes From redefining value selling approaches to leveraging customer champions, this session is packed with valuable insights for anyone looking to enhance their sales strategy and drive business growth. About Our Guest: Mike Eckhoff: A customer-centric revenue leader with extensive experience in emerging software technologies, from startups to large enterprises. Mike has developed innovative growth strategies and led successful sales and customer success teams across various organizations. Visit us @ www.spotlight.ai Email us @ info@spotlight.ai Follow us @ www.linkedin.com/company/spotlight-ai Tweet with us @ https://twitter.com/Spotlightai_X
In the Spotlight - Chapter 4 - Genady Rashkovan
22:12

In the Spotlight - Chapter 4 - Genady Rashkovan

Join us for another insightful episode of our "In the Spotlight" series, where our CEO engages in an enlightening conversation with Genady Rashkovan, Global VP at Tricentis. In this session, we explore the evolving landscape of customer experience (CX) and the critical role of value realization in today's SaaS-driven business environment. Genady Rashkovan, with his 25-year journey in customer-facing roles, shares his unique perspectives on the objectives of CX organizations and the future of Customer Success Manager (CSM) roles. As a TSIA advisory board member, Genady brings a wealth of industry knowledge to the discussion. In this candid conversation, Genady delves into: - The top objectives for CX organizations and their maturity journey - The importance of differentiating between happy customers and successful customers - Challenges in the sales-to-CS handoff and strategies to overcome them - The role of technology in scaling customer success efforts - The evolution of CSM roles and the need for industry expertise From the importance of creating positive product sentiment to the need for cross-functional collaboration, this session is packed with valuable insights for anyone looking to enhance their customer experience strategy and drive value realization. About Our Guest: Genady Rashkovan: Global VP at Tricentis, responsible for end-to-end post-sale customer experience. With extensive experience in CX, CS, services, and support, Genady is passionate about driving value realization and enhancing the customer journey. Visit us @ www.spotlight.ai Email us @ info@spotlight.ai Follow us @ www.linkedin.com/company/spotlight-ai Tweet with us @ https://twitter.com/Spotlightai_X
In the Spotlight - session 3 - Eran Yaniv & Keith Butler
53:09

In the Spotlight - session 3 - Eran Yaniv & Keith Butler

Join us in the latest session of our enlightening Fireside Chat Series, where our CEO, Roi, engages in a thought-provoking conversation with the brilliant minds of Eran Yaniv and Keith Butler. In this session, we delve into the transformative journey of Perfecto, exploring key insights and lessons learned in the realms of sales strategy and organizational growth. Eran Yaniv, a serial entrepreneur with two significant exits under his belt and currently the Founder of Sidetalk, shares his unique perspectives on the "Hero Methodology" and the evolution of sales processes. Keith Butler, President and CRO of Observe, brings his extensive experience to the table, discussing professional sales leadership and the importance of partnerships. In this candid conversation, Eran and Keith recount their journey at Perfecto, the pivotal moments that defined their success, and their strategic approach to building a scalable sales machine. From the challenges of founder-led sales to the importance of integrating sales and marketing, this session is packed with valuable takeaways for anyone looking to elevate their go-to-market strategy. About Our Guests: Eran Yaniv: A serial entrepreneur currently leading Sidetalk and the chairman of Trendemon. Eran has a wealth of experience in transforming startups and scaling businesses through innovative sales strategies. Keith Butler: President and CRO of Observe, Keith has held leadership roles in various companies, including Perfecto, RSA, and BMC. His expertise in sales and go-to-market strategies has been instrumental in driving organizational success. Visit us @ www.spotlight.ai Email us @ info@spotlight.ai Follow us @ www.linkedin.com/company/spotlight-ai Tweet with us @ https://twitter.com/Spotlightai_X
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