Conversational AI Has Its Limitation
It Generates Texts
Language Models are great in generating texts such as meeting summaries, generic follow-ups, keywords search and summary.
But inevitably, the outcome is texts.
No Structured Data
Texts are not structured data, metrics, clear indications of deal status and gap, guidance to the most relevant next questions and action items, autonomous action.
Endless Human Inspection & Action
It is up to humans to read all those texts and try to assess the nuances of the opportunities, their status, weaknesses etc.
Then, they need to forecast, discuss next steps, execute them.
Model-Based Guided Intelligence -
Built To Be Autonomous
Automatically connects calls to opportunities based on participants names and email
Live / recorded conversation
Automatically breaks anything into numerous atomic signals, guiding the Language Model to look for the specific atomic signals
Unstructured Layer
Structured Data
& Evidence Layer
Captures atomic signals as structured data along with the actual customer words as evidence
Customizable Templates
Model Layer
Using additional AI layers to accumulate the structured data into a model of the big picture, with its rich context and nuances
Logic Layer
Applies additional layers of logic to qualify, identify gaps, drive automated action, guide reps and generate optimized assets.
Uses additional AI layers on the structured data to uncover the winning patterns and constantly improve its decisions and outputs, driving ever increasing productivity and predictability.
Spotlight Outcomes
Guided Conversational Intelligence autonomously drive the full discovery, qualification, deal review and arming of the sales teams and leaders, while presenting the full evidence for every decision and action, so sales team and leaders could easily understand and fully trust it.
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It doesn’t require any work from the sales team and leaders side.
But it is built to intuitively and interactively weave in human inputs when available.
Effortless Onboarding and Maintenance
Combining your sales playbook with Spotlight’s best practices
Spotlight enablement
for managers and teams
