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What Metrics Should Be Included in a Software ROI Analysis?
An ROI analysis is only as credible as its metrics. Here are the cost, benefit, efficiency, and risk metrics that belong in a software ROI analysis, and why the buyer's own numbers win.
Lolita Trachtengerts
2 days ago3 min read


When Everyone Promises ROI, Nobody Believes It
When everyone promises ROI, buyers tune out. This post unpacks the breakdown in trust around ROI, why hard vs. soft distinctions matter, and how sales leaders can make value credible again.
Lolita Trachtengerts
Aug 11, 20253 min read
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